FAQS

SHIPPING 

How long will it take for my order to arrive?

Due to demand, ILLUMI TUSHY lights will ship in 14 to 21 business days. If your package is not received within 6 weeks, we will either send out an additional set free of charge or send you a refund!

 

Do you offer international shipping?

Yes! We want to light up your toilet no matter where you are!  

 

How long does it take to ship my order?

After your order is placed, our team hand picks and packs it for you. We aim to mail your package the same day your order was placed.

We provide our team much deserved time off on weekends and major holidays, and will always ship your package out within 5-7 business days.

 

What do I do if my package is delayed?

Please confirm your shipping address is correct and contact us with your order number so we can help!

Where's my tushy light?

Need an update on your order? Hit us up at info@illumitushy.com

RETURNS

What is your return policy?

If you return your undamaged ILLUMI TUSHY light within 60 days of your initial delivery date, we will process your refund once it arrives back at our warehouse.

To initiate a return, please message info@illumitushy.com 

 

SHOPPING

Is your website secure?

Yes. You can shop in safety at illumitushy.com. The checkout page where credit card information is entered is secure.